Introduction
TekFlex IT Services Limited ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal data, and outlines your rights in relation to the personal data we hold. By using our website or services, you consent to the data practices described in this policy.
1. Personal Data We Collect
We collect various types of personal data to provide and improve our services. The personal data we collect includes, but is not limited to:
- Identity Data: Full name, company name, job title, date of birth.
- Contact Data: Email address, phone number, postal address.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website and services.
- Marketing and Communications Data: Your preferences in receiving marketing information from us and your communication preferences.
2. Cross-Border Data Transfer
As part of our global operations, the personal data we collect from you may be transferred to, stored, or processed in any country in which we or our third-party service providers operate. By using our services, you consent to the transfer of your personal data to countries outside your country of residence, which may have different data protection laws. We ensure that appropriate safeguards are in place to protect your personal data during such transfers.
3. Purpose of Collecting Personal Data
We use your personal data for the following purposes:
- Service Delivery: To provide, operate, and maintain our services, and to process and complete any transactions.
- Communication: To communicate with you, including responding to your enquiries, providing customer support, and sending administrative information.
- Personalisation: To personalise your experience on our website and tailor our services and marketing efforts to suit your preferences.
- Improvement: To analyse data and trends to improve our website, products, and services.
- Marketing: To send you promotional and marketing materials, subject to your consent or as permitted by law.
- Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our legal rights.
4. Classes of Transferees
We may share your personal data with the following classes of transferees:
- Service Providers: Third-party service providers who perform services on our behalf, such as hosting providers, payment processing companies, and marketing agencies.
- Business Partners: Trusted business partners for joint marketing and product development.
- Legal Authorities: Law enforcement, government authorities, and legal advisors, when required by law or to protect our legal rights.
- Affiliates: Our subsidiaries and affiliates for internal business purposes.
5. Obligation to Provide Data
Providing your personal data is generally voluntary; however, it may be necessary for certain services or transactions. If you choose not to provide your personal data, we may be unable to offer you certain services or complete transactions.
6. Use of Personal Data for Direct Marketing
We may use your personal data to send you direct marketing communications about our products, services, and events that we believe may be of interest to you. We will obtain your consent where required by law. You have the right to opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us at the details provided below.
7. Your Rights
You have the right to access and correct your personal data. You may also have other rights under applicable data protection laws, including the right to request the deletion of your personal data, the right to restrict or object to the processing of your personal data, and the right to data portability.
To exercise your rights or if you have any questions about this Privacy Policy, please contact us at:
TekFlex IT Services Limited
Address: Unit 1603, 16tht Floor, The L. Plaza 367 - 375 Queen's Road Central Sheung Wan, Hong Kong
Email: info@tekflexitservices.com
Registration Number: 3089545
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website. Your continued use of our services after the effective date signifies your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy
or our privacy practices, please contact us using the
information provided in section 7.
Thank you for choosing
TekFlex IT Services Limited. We are committed to protecting your
privacy and ensuring the security of your personal data.